Ortega’s Appliance Service Reviews
Recent Customer Reviews
Excellent customer service
Josh was outstanding, friendly, knowledgeable and clean. Please ask him to email me a picture of the Water Valve he replaced in our Refrigerator. My wife would like to see that part. he can email it to GlobalGilBaca@gmail.com. Thank you.
Your tech arrived within the expected time window. He called about 20 minutes before arriving. Stan F did a thorough job of evaluating and diagnosing our refrigerator fault, had the part on his truck, and completed the repair in a timely manner. Professional attitude and demeanor. Certainly, would have him return for any future work that we need.
I am very impressed with your company’s precautions regarding corona and equally impressed with the technician, Lee. He knows his stuff and then some and also communicates well.
I will write a high recommendation on the neighborhood network we have here.
They were polite, efficient and on time. Great service.
Josh the service technician was great!On time, knowledgeable and professional would recommend him to others!
Josh E provided great customer service!
Service agent arrived in approx. middle of expected window. Didn’t waste any time. Diagnosed the problem and replaced the washer switch. Hopefully will last.
I was lucky enough to get Lee Stop by as my technician. He greeted me by giving me his name, a smile and handshake. He’s very professional, knowledgeable & friendly. He ordered a part & we’ll go from there! Kudos to Lee
Booked an appointment on a Saturday for the following Wednesday and was contacted on Monday and was told they did not have me scheduled on Wednesday after I took the day off from work. Said it would be Friday but did not know when. I could not take another day off and they said they would call the next day to give me a time frame. I never received a call. Today I canceled . I found another company that could show up and had better follow up .
We use them for all of our appliance issues and they’re the best in the business!
My refrigerator wasn’t cooling. You guys were able to come out that same day. Paul had the right part on his truck, so he fixed it on the spot. Fast and friendly service. Will definitely recommend to a friend. Thanks!